Customer laptop test
A short real-machine proof clip showing the USB workflow, scan, safe actions, and handoff flow.
For Windows Repair Technicians
Plug in. Scan. Fix. Hand over the report.
TechBuddy turns a Windows laptop into a professional health check in minutes, with safe fixes, approved app installs, and a customer-ready report.
Scans work offline
No personal files accessed
One-time payment
~10Minutes from plug-in to customer report
6Health sections checked in full scan
2Reports: customer summary and technician guide
$0Cloud subscriptions for scanning and reports
The problem
The first 20 minutes of every repair job are too manual.
You check the same basics again and again, then explain the result verbally. TechBuddy turns that intake into a repeatable workflow with evidence.
Slow intake on unfamiliar PCs
RAM, disk, startup apps, network, security, drivers, and event logs all take time to check by hand.
No clean document for the customer
The customer hears the diagnosis, but has nothing professional to keep or share.
Customers need proof, not guesses
A report with evidence makes your work easier to trust and easier to charge for.
Consent-first scan
The customer sees what TechBuddy checks before the session starts.
Fast facts, then deep scan
Quick Check gives basics. Full Health Check creates the complete 6-section diagnosis.
Safe fixes and reports
Fixes ask permission, app installs use approved winget IDs, and reports are saved locally.
How it works
Three steps. One technician workflow.
No cloud account. No training model. No broad AI chatbot. Just the practical flow a repair technician needs.
1
Plug in the USB
Run TechBuddy.exe, get owner consent, and enter technician/shop name for the report.
about 30 seconds2
Scan and fix safely
Run Quick Check or Full Health Check. Safe fixes explain the action and ask before changing anything.
about 5 minutes3
Generate reports
Save a customer service report and technician guide with findings, notes, privacy statement, and next steps.
about 2 minutesWatch TechBuddy
Demo first. Real proof next.
Start with the polished product walkthrough, then see real laptop testing and the updated report/guide output.
Full screen report run
The updated screen recording showing the refreshed service report and technician work guide output.
TechBuddy Service ReportVersion: TechBuddy v1.0
Overall HealthFair - manual review recommended
| Section | Status | Evidence |
|---|---|---|
| Performance | Good | CPU and RAM normal |
| Disk Health | Check | Run CrystalDiskInfo if SMART is unavailable |
| Security | Good | Firewall and Defender detected |
| Drivers / Events | Warning | 1 device issue found |
| Network | Good | Online, DNS working |
| Startup / UX | Good | Startup looks clean |
No personal files accessed. Nothing leaves this computer.
The report
A document your customer can trust.
TechBuddy's report is the product: clear findings, evidence, technician notes, privacy wording, and next steps.
Evidence-based findings
Problem, evidence, why it matters, recommendation, and what TechBuddy can do.
Technician work guide
Includes before/after table, manual work checklist, app checklist, and driver guidance.
Shop-ready branding
Technician and shop name appear on the report without storing them permanently.
What's included
Everything v1 needs. Nothing distracting.
Quick Check
Fast read-only basics: CPU, RAM, drives, battery, network, startup count, and temp estimate.
read-onlyFull Health Check
Six sections: performance, disk, security, drivers/errors, network, and startup/user experience.
6 sectionsSafe Fixes
Flush DNS, clear old temp files, reset network stack, disable startup item, set balanced power plan.
asks permissionApproved App Installer
Installs common technician apps through approved winget IDs when internet is available.
wingetDriver Guide
Driver and firmware issues stay guide-only: Windows Update, Device Manager, official vendor support.
guide-onlyCustomer Reports
HTML reports save beside the app and can be printed or saved as PDF from the browser.
HTML/PDF-readyWho it's for
Built for technicians who work on real customer machines.
Small repair shops
Standardize intake, show proof, and make every job feel documented.
Freelance IT technicians
Walk into a client site with one USB and leave behind a professional report.
School and office IT
Run the same check on multiple laptops and keep consistent records.
Tech-savvy helpers
Stop guessing when family or friends ask why their laptop is slow.
Pricing
One price. Yours forever.
No subscription. No cloud account. Buy once, put it on your USB, and use it on jobs.
TechBuddy v1.0
$39
One-time payment. Instant download after purchase.
- Portable Windows toolkit
- Quick Check and Full 6-section Health Check
- Safe fixes with permission flow
- Approved app installer through winget
- Customer report and technician guide
- Free bug-fix updates for v1
FAQ
Answers before you buy.
Does it work without internet on the customer's machine?
Yes for scanning, reports, and safe fixes. Internet is only needed for winget app installs, and TechBuddy clearly warns you before that workflow.
Does it read personal files?
No. TechBuddy does not read documents, photos, passwords, browser history, screenshots, webcam, or microphone data.
What happens when SMART is unavailable?
The report says drive health could not be read automatically and recommends CrystalDiskInfo Portable or the manufacturer's diagnostic tool.
Does it replace drivers automatically?
No. Driver and firmware work is guide-only in v1. TechBuddy points the technician to Windows Update, Device Manager, and official vendor support.
What Windows versions are supported?
TechBuddy v1 targets Windows 10 and Windows 11. Some deep checks may show unavailable if Windows or permissions do not expose the data.
What if a scan finds a serious problem?
TechBuddy shows the problem, evidence, why it matters, and recommended next step. It only runs allowlisted safe fixes after permission.
Turn every repair intake into a professional report.
TechBuddy v1.0 is focused on one job: helping technicians scan, explain, fix safely, install requested apps, and hand over proof.
Get TechBuddy - $39